BUE

About Tourism and Hotel Management Faculty

Dual award degree programmes offered in partnership with Cardiff Metropolitan University in the UK and The British University in Egypt:

  1. BSc (Hons) Hospitality and Events Management  (for programme details, click here)
  2. BSc (Hons) Sustainable Tourism and Cultural Heritage Management   (for programme details, click here)

Programme Aims

This programme aims to create skilled professional graduates with detailed knowledge and smart understanding of the operational, legislative, regulatory, human, and business/financial aspects and impacts of the hospitality and events industry. Students are equipped to be solution-focused professional communicators, managing positive relationships with diverse clients, customers, and stakeholders, and utilising discipline-specific principles, technologies, and methodologies to ensure customer service, operational management, and business performance are optimised. Graduates will exhibit high-level skills and competencies across marketing, branding, and entrepreneurial activity to ensure profitability in hospitality, events, hotel management, and tourism, with particular expertise in food and beverages, the psychology of consumer behaviour, and decisive, adaptable leadership across cultures and situations.

Programme Learning Outcomes

On successful completion of this programme of learning, students will be able to:

  1. Demonstrate detailed knowledge and systematic understanding of the complexity of the hospitality and events industry, including required legal and regulatory compliance; optimum business, accounting and financial practices; effective human resource and organisational/operational management; dynamic marketing and brand management; and high-quality customer service.
  2. Apply, adapt, and evaluate established techniques of analysis and enquiry, such as customer service and operational technologies; property management and information systems; statistical analysis software; and secure and reliable databases, to optimise business performance, initiate projects, and ensure strategic decision-making.
  3. Communicate persuasively, professionally, and effectively – verbally, in writing, and digitally – to manage and enhance relationships with diverse clients, customers, and stakeholders, handling enquiries, resolving conflicts, solving problems, creating positive guest experiences throughout the guest journey, and ensuring collaborative and cooperative team working.
  4. Critically evaluate evidence, arguments, assumptions, abstract concepts, and qualitative/quantitative data, using appropriate analytical techniques to reach sound judgements and solutions, and to communicate them effectively.
  5. Exercise initiative and personal responsibility in undertaking independent learning, making use of scholarly sources and/or appropriate original materials, and demonstrating understanding of hypothesis and methodology; definition of concepts and context, fieldwork, and data types; correct referencing and reporting/presentation format; research ethics and governance; analysis, argument, interpretation, and application of findings to solve specific problems.
  6. Showcase the personal qualities and capabilities, knowledge and understanding, and transferable skills necessary for employment and/or entrepreneurship, including critical thinking and decision-making in complex and unpredictable circumstances; cultivation of a range of leadership behaviours and attitudes across cultures and situations; organisational change management, and self-audit to identify where appropriate further training would be beneficial.
  7. Demonstrate understanding of MICE management principles and their application in the analysis of market trends, brand promotion, strategy development, and determining profitability in hospitality, events and hotel management, and tourism.
  8. Evidence professional knowledge and capabilities related to food and beverage preparation: menu engineering, nutritional balance and profitability, and service technologies and standards.
  9. Describe the impact of cultural variation and group influence on consumer behaviour, explaining the role of psychological principles in understanding the consumer decisionmaking process.
  10. Develop appropriate and comprehensive marketing concepts, strategies, and tactics for different customer segments and various events/products, using engaging content and promotion methods for multi-channel communication, and demonstrating work scheduling to meet production deadlines, risk mitigation, and adaptability in relation to planned and unplanned change.
  11. Discuss the impact of cultural, economic, and technological factors on entrepreneurial ventures, assessing challenges and risks associated with scaling an innovative business or start-up, and showcasing business modelling for new entrepreneurial ventures.

Programme Aims

This programme aims to create skilled professional graduates with detailed knowledge and smart understanding of the operational, legislative, regulatory, human, and community aspects and impacts of the sustainable tourism and tangible/intangible cultural heritage management industry. Students are equipped to become independent, collaborative, and authoritative experts with competencies across international and national institutions, archaeological fieldwork and museological contexts, ethical heritage preservation, interpretation and engagement, and environmentally conscious travel and tourism management. Graduates will apply disciplinespecific principles, technologies, and methodologies to research and evaluate conservation, sustainability, and community engagement at heritage sites, delivering tourism strategies that engage communities and other stakeholders and manage impact for sustainable, ethical destination management, tourism operations, and cultural heritage safeguarding.

Programme Learning Outcomes

On completion of this programme students will be able to:

  1. Demonstrate detailed knowledge and systematic understanding of the complexity of the sustainable tourism and tangible/intangible cultural heritage management industry, including specific legislative standards and legal frameworks; international strategies for the protection of world heritage sites; international conventions and procedures; equitable and green human resource management, key concepts, terminology and principles, and critical regulatory bodies relevant to heritage and sustainable tourism management.
  2. Use and evaluate smart, digital operational, information, interpretation, and marketing tools, including artificial intelligence, augmented and virtual reality, CRM, datasets, and 3Dmodelling, statistical analysis software, and geospatial technologies for ethical cultural heritage preservation and engagement, streamlined, environmentally-conscious travel and tourism management, and visitor, heritage, and conservation management in museums and protected areas.
  3. Exercise initiative and personal responsibility in undertaking independent learning, making use of scholarly sources and/or appropriate original materials, and demonstrating understanding of hypothesis and methodology; comprehensive and critical contextualising review, fieldwork and interpretation of collected data; correct referencing and structures reporting/oral presentation format; research ethics and governance; evaluation of evidence, and analysis, argument, interpretation, and application of research findings to reach sound judgement and solve specific problems.
  4. Showcase the personal qualities and capabilities, ensuring collaborative and cooperative teamwork where appropriate knowledge and understanding, and transferable skills necessary for employment, including critical thinking and decision-making in complex and unpredictable circumstances; cultivation of a range of leadership behaviours and attitudes across cultures and situations; organisational change management, and self-audit to identify where appropriate further training would be beneficial.
  5. Evidence professional knowledge of national institutions for heritage and tourism in and outside Egypt, using detailed knowledge of ancient Egyptian history, culture, religion, and social organization as a case study of the potential and limitations of archaeological and textual examination, and the role of cultural heritage and tourism in shaping identity, memory, and collective values.
  6. Demonstrate understanding of MICE management principles and their application in analysing and adapting to new consumer behaviour, emerging trends and future forecasts, and tourist/visitor preferences, motivations, behaviours and experiences in the global heritage and tourism industries.
  7. Practice fundamental archaeological excavation approaches and heritage management concepts to identify and assess the cultural value and significance of selected historical sites, analysing remote sensing and survey methods, demonstrating awareness of risks and possibilities of documentation and rehabilitation activities that balance conservation, sustainability, and community engagement at heritage sites.
  8. Showcase knowledge of the historical context and core principles of the Sustainable Development Goals (SDGs), and identify major environmental and sustainability challenges, such as biodiversity loss, overtourism, climate change, and ethical and unethical brand marketing and commodification practices, evaluating tensions and synergies between preservation laws, visitor pressure, development policies, intellectual property rights, and indigenous/community rights.
  9. Perform Environmental Impact Assessments (EIAs), sustainability audits and cultural mapping, creating environmental policies to monitor and improve environmental performance, designing tourism strategies that integrate sustainability concepts, engage communities and other stakeholders, and manage impact for sustainable, ethical destination management and cultural heritage safeguarding.
  10. Describe the historical development and changing roles, mandates, and governance structures of major international organisations and legislations concerned with cultural heritage and tourism, explaining their priorities in relation to those of national and regional authorities, and analysing and interpreting statutory documents and regulatory guidelines for professional application in response to debates about heritage preservation, tourism growth, and sustainable development.