Lab Assistant
Faculty of Business Administration, Economics, and Political Science
Job Purpose:
· iMac lab assistant provides lab users with assistance on hardware issues,
· Installing and using software programs, and printing documents.
· Understanding and using certain operating systems.
Job Responsibilities
· Offers general consultations for people who are working or studying in the lab.
· Provides instruction to all lab users on the proper use of all equipment.
· Ensures that computer lab equipment is being cared for properly by users.
· Makes sure food and beverages are not consumed in the lab.
· Monitors files and programs that are downloaded onto the computers to make sure spyware, malware and other dangerous programs are not downloaded.
· Diagnoses hardware problems and fixes them or contacts the appropriate engineer to correct the problem.
· Files all reports required.
· Supplies reference materials to help users learn how to use particular programs.
· Conducts regular maintenance on the computers in the lab.
· Maintains inventory of supplies, places orders and records of maintenance activities.
· Performs regular software backups.
· Sets up and shuts down the lab according to work hours.
· Guides lab users to safety in the event of a fire or other emergency.
Job Requirements
Educational Qualifications · Associate’s degree in Computer Technology · Bachelor’s degree in Computer Science, Computer Engineering or a related field.
Experience · Experience with lab metrology equipment · Experience with manufacturing systems including statistical process control
Technical Skills
· Knowledge of computer systems, hardware and various types of software.
· The ability to effectively provide instruction to lab users.
· Knowledge of how to operate, maintain and care for printers, projectors, scanners, speakers and other equipment used in conjunction with computers.
· Knowledge of tests that must be performed on computers to maintain optimal function.
· Exceptional complex problem-solving skills.
Competencies
· Must have excellent communication skills.
· Must have excellent reading comprehension skills.
· Must have exceptional complex problem-solving skills.
· Must have strong organisational skills as well as effective time management abilities.
· Must have active listening skills.
· Must have excellent troubleshooting
Apply Here!