BUE PRESIDENT COVID-19 UPDATE (3)
Dear BUE Community,
I will now be providing weekly updates to the BUE community on what we are doing to deal with the impact of the Covid-19 outbreak.
Campus Closure and Semester 2 Assessment
The BUE campus is still closed and all teaching is taking place online. No in-class tests or mid-term exams will take place during closure period. We will update you with any changes immediately.
Online Learning Update
Events have moved rapidly in recent weeks and everyone at BUE has worked hard to move rapidly with the constantly changing situation. We have taken a great many positive steps to ensure that all eLearning activities have gone ahead where scheduled and we are maintaining our high standards of teaching delivery. An important part of this process has been reviewing what is working well and where there is room for improvement. To help us, we asked Faculties to report to us what feedback they have received from students.
I am pleased to say that the majority of feedback received so far has been positive and that most of the issues highlighted, especially those that arose in the first week of the closure period, have now been addressed. Any outstanding concerns are being addressed as follows:
- A number of students have expressed concern over the emotional stress they have experienced studying at home. In response to this feedback we have produced a number of Support Guides that will soon be uploaded to the BUE web pages in a section dedicated to students. We will continue to produce and publish further guides as we move forward.
- Students are also concerned about the possibility of a longer closure and how this will affect their studies. The situation is changing all the time and we will make sure that all of our students are informed immediately if there is any change. Everyone at BUE is also working hard planning for the possibility that the campus may need to be closed for longer. It’s important to remember that BUE is not alone and universities around the world are developing many solutions to the current problem. At BUE we will make sure that our students continue to receive high quality education and to achieve this we will continue to work together and with our university partners in the UK.
- Some concerns have been expressed about how we are communicating with students. We are working on a number of improvements to our student communications, but as I stressed in my last message, it is essential that students check their BUE email regularly and read any messages carefully.
- The vast majority of technical issues associated with the use of eLearning have now been resolved. However the ICS and IT teams are continuing to work tirelessly behind the scenes to ensure that eLearning remains up and running. If you are experiencing IT difficulties you should contact your Faculty eLearning coordinator, the dedicated BUE team (firstname.lastname@example.org) or your module leader.
Student feedback remains essential to us so we can continue to identify and resolve issues when they arise. Please continue to feedback directly to your Faculty or to your relevant SSLC Representative.
BUE staff will continue to work off campus until at least 11 April 2020. During this period of home working staff are expected to carry on with their duties as far as possible and to be available by phone and email during normal working hours, from 9.00 am to 4:00 pm.
The last few weeks have been challenging for us all, both as a University community and as individuals. Students and their families will be concerned about the impact of this unprecedented situation on their studies and we are all concerned about the wellbeing of friends, family and loved ones.
I wish to thank you to all for your patience and understanding through this period. We recognise that it has not been easy, especially for those of you who may be less familiar with studying and teaching predominantly online and from home. We have absolute confidence that our students and staff will have the ingenuity and talents to emerge as strongly as they can from this crisis.
Professor Ahmed Hamad