Information Technology

Information Technology

Information technology has become an integral part of the learning process.The goal of the IT Department is to provide seamless interaction to support the work and activities of the academic staff, administrative staff and the student body.  The proper functioning of all systems will ensure greater confidence in computer supported learning and teaching which will lead to greater academic innovation. This in turn will contribute to the effectiveness and quality of the learning experience and should lead to an enhanced institutional reputation.The objective of the IT Department is not to respond in a reactive mode to any immediate crisis or need, but to have an integrated plan for a sustainable environment.  Cooperation with all sections within the University is essential to be able to provide a well configured and cohesive information technology infrastructure.  The IT Department must strive to create a technologically-aware staff and student body by always working towards meeting and exceeding their respective needs and expectations.

About IT
What We Do
IT Services
How to?
About IT

Mission

Provide Faculty, Students and Staff with IT services that are available and reliable, responsive, cost effective, and delivered in a respected, proactive manner.

We are constantly seeking to improve and implement appropriate hardware and software for the benefit of BUE. We are always striving to enhance all aspects of technology at BUE through teaching, learning, service and understanding. Above all, we wish to use technology to develop and enrich the gifts and abilities of our end users.

Goal of IT

To help you achieve your goals at the University through the use of computing, information, and communication technologies.

Strategy

Through partnering across the campus we strive to deliver high quality technology solutions to meet strategic University goals. The role of the IT Strategy is to play its part in meeting the challenges that BUE will face in all its activities. The role of the IT Strategy is to support the University plan in meeting its overall objectives. The University plan for teaching and learning, for research and for the development of its administration will ask questions of IT. The IT Strategy must support the aims of these plans and play its part in helping deliver them.

Organization Chart

Contact Us

What We Do

What We Do

  • We administer a large set of PC’s for a department, normally with responsibility for one or more servers. The scope of responsibility may include application support and developing web applications of moderate complexity, it also may supervise lower level technical staff and is usually responsible for resource planning for departmental computing.
  • We provide specialized, technical end user support & assistance and advice in the use of computer hardware, software, and networks to faculty, students, and staff.
  • Provides consulting services in specialized areas such as specialized software, data access/analysis, and academic research.
  • Provides support for specialized software/data installation, configuration and planning. Alos, Investigates and analyzes various specialized computing options and solutions.
  • We seeks opportunities to integrate specialized area into scholarly activities, collaborating with faculty on incorporating specialized software and methods.
  • Plans, designs and conducts specialized end-user training for groups & individuals.
  • Maintains currency in new developments and technologies.
  • Conducts research on new technologies, as requested and test new specialized software.
  • Selects and recommends purchase of hardware and software for university wide usage.
  • Plans implementation of new, specialized software releases; determines impact of changes and methods of facilitating end-user adjustment.
  • Interacts with hardware and software vendors to establish or maintain supportive relations. Researches, gathers, organizes and summarizes data for reports.
  • Analyzes data for trends or conclusions and presents results and recommendations to supervisor.
  • Performs other related duties as assigned or requested.

Outcomes:

  • Unit computing support conducted in accordance with established procedures
  • Problem identification and resolution
  • Teaching/training/guiding end users
  • Accomplishment of the unit’s operational goals and objectives
  • Clients who are clearly informed and serviced
  • Safeguarded unit assets
  • Compliance with operational policies and procedures
  • Well-organized meetings, seminars, symposiums, and like events
  • Appropriate responses to recommendations of internal and external auditors and other reviews
IT Services

IT Services

We provides support for BUE Faculty, staff, students, visitors and partners. Our goal is to help everyone with their technology needs while at BUE. We support our customers who are on and off campus.

IT Services supports research, learning, teaching and administration, providing a variety of communications and information technology facilities. All university staff, undergraduates and postgraduate students have access to our services. Research students, in most cases, receive the same services as staff, so where we refer to staff, this will also normally mean research postgraduates.

Network Services

The Network Services department works to design, develop, and implement a secure, reliable, and proficient wired and wireless network. Our purpose is to provide BUE Students, Faculty, and Staff with secure access to many of the resources available on and off campus.

Some of the services and equipment we provide and/or support are:

  • 200 MB of internet bandwidth covers all IT services.
  • Redundant DNS servers.
  • Redundant DHCP servers.
  • Network monitoring and security via Unified Threat Management Device.
  • Supporting various network equipment. Such as:

1. Network switches and Routers.
2. UPS systems
3. Wireless access points.
4. Cabling, fiber.
5. And other network related resources

Wi-Fi Internet

In order to connect to the internet on campus with your personal device such as personal laptop, tablet or any smart phone, all you have to do is to connect to the wireless network “BUE”, once you’re connected open your browser and you will have authentication screen looks like the below picture you will have to enter your BUE email account and password.

The Internet on the BUE 

We provides the Internet at BUE buses via 3G connection.

BUE Email

All Faculty, Staff and Students have an e-mail address “@bue.edu.eg” via Office365 Cloud. With this account, you have:

  • 50 GB Mailbox storage
  • 1 TB OneDrive storage
  • 25MB message attachment size limit
  • Maximum 10,000 recipients per day (500 recipients Per Message)
  • 30 messages per minute you are allowed to send

This Facilitates are an official means of communication so it should be checked regularly.

Computer Labs

All Computer Labs related to IT Department are Located in Building B

Students Printing Facilitates:

We use the print solution in many locations on campus. As more course and research materials have become available online, the demand for printing has increased to the point where printing costs and waste need to be controlled. Students of the BUE community can use their account to pay for printing on a per page basis.

Computer Labs Contents:

  • Lab Name: Lab 1

Number of Computer: 64 PCs

Operating System: Windows

Lab Type: Mixed

Use Available Programs: MS Office, Microsoft SQL Server, Microsoft Visual Studio, MS Visio, MS Project,

MS Publisher.

 

  • Lab Name: Lab 2

Number of Computer: 26 PCs

Operating System: Windows

Lab Type: Mixed

Use Available Programs: MS Office, MS Visio, MS Project, MS Publisher.

 

  • Lab Name: Lab 3

Number of Computer: 26 PCs

Operating System: Windows

Lab Type: Mixed

Use Available Programs: MS Office, MS Visio, MS Project, MS Publisher, SPSS 21, EViews 8.

 

  • Lab Name: Lab 4

Number of Computer: 26 PCs

Operating System: Windows

Lab Type: Mixed

Use Available Programs: MS Office.

How to?
How to login to BUE E-mail

1- Open Your Internet Browser (Example Internet Explorer, Mozilla Firefox, Google Chrome or Safari)

2- Type www.bue.edu.eg URL on the address bar.

3- Go to Mail Icon.

4- Type your username and password then press “Sign In”.

How to login to BUE E-learning

1- Open Your Internet Browser (Example Internet Explorer, Mozilla Firefox, Google Chrome or Safari)

2- Type www.bue.edu.eg URL on the address bar.

3- Go to Elearning Icon.

4-Type your username and password then press “Login”.

How to configure BUE E-mail on android devices

Configure Microsoft Exchange on Android phones and tablets

1. Locate your Settings icon within your App Drawer.

2. Within Settings, scroll down and select Add Account.

3- Select Email from within the Add account section.

4. Enter your Email Address and Password, then select Next.

5. Select Microsoft Exchange Activesync for Account Type.

6. Enter only your email address in the Domain\Username section. Make sure your password is correct then add the following server in the Exchange server field:

Outlook.office365.com

Then, select the Next button.

7. You will be presented with a Remote Security Administration prompt. Select OK.

8. Click Next on this screen. Uncheck the mark from: “Sync Contacts and Sync SMS”

9. Feel free to name your account, then select Done and you’re Finished.

How to configure BUE E-mail on iOS devices

Setting up Exchange ActiveSync on IPhone

1. Log into the User Control Panel to obtain the Server settings for your Email Account.

2. Select ActiveSync (iPhone, Android, Windows Mobile), the pop-up will provide the settings that are needed for the setup.

3. To begin, on the Home Screen tap on Settings then Mail, Contacts, Calendars then Add Account.

4. Select Exchange and fill in your Email address and password. The description can be anything you would like. Tap Next.

5. Input the Server, Domain and Username from the pop-up from Step 1. Tap Save.

6. Select the services that you wish to sync with the Exchange Server. Tap Save.

How you can change your BUE password

A strong password helps prevent unauthorized access to your email account. The password should be:

  • 8-character minimum.
  • Must contain a combination of uppercase and lowercase.
  • Must contain letters, numbers, and symbols.

Steps:

  1. Open Your Internet Browser (Example Internet Explorer, Mozilla Firefox, Google Chrome or Safari).
  2. Type https://pwd.bue.edu.eg or go to the E-learning website and log in then choose change the password.

Microsoft OneDrive

One place for everything in your life

Save your work files to OneDrive for Business so they’re always with you. Securely store all your files and share them with coworkers. Each user gets a massive 1 TB of storage. Synchronize files across all your devices and access them anywhere, anytime both online and offline. Powerful search capabilities let you quickly and easily find your files. Securely share your files with colleagues, business partners or even your customers. You can easily control who can see and edit each file.

OneDrive for Business is fully integrated with Office, so it’s easy to create, edit and review documents with others in real time and even discuss them on Yammer.

With version control, you can ensure everyone is working on the most recent document and can view or revert to previous versions as needed. And when it’s time, you can set up a seamless review and approval process.

Download OneDrive for Windows, Android, Mac OSX, iOS, Windows Phone and Xbox (download only OneDrive for Business)

How to use:

1- Dragging and dropping files to OneDrive for Business
Dragging and dropping files to OneDrive for Business
You can upload files to your OneDrive for Business by just dragging them from your computer.

1. On your device, sign in to BUE mail with your BUE account. For example, username@bue.edu.eg.

buesignin

2. At the top of the page, select OneDrive. Or, select the app launcher , and then select OneDrive.

luncher

3. Find the documents that you want to upload on your computer and drag them to the space in the library where you see drag files here.

drag

NOTES

o The first time you click OneDrive, you see some setup screens and instructions while your personal site is being set up. You may have to wait awhile and then click OneDrive again before continuing to step 2.

o If you don’t see the option to drag files, update your copy of Office.

Here’s another way to upload files:

1. Instead of dragging files, select Upload.

upload

2. In the Choose File to Upload dialog box, select the files you want to upload, and then click Open.

TIP Your files are private unless you decide to share them. To share files easily with everyone in your organization, drag them to your Shared with Everyone folder. For more information, see Sharing files with others.

2- Seeing your files from other devices
Seeing your files from other devices
After you upload files to OneDrive for Business, you can see them from other devices by just signing into your Office 365 site in your browser, and then clicking OneDrive. Here are the details.

1. On your device, sign in to BUE mail with your BUE account. For example, username@bue.edu.eg.

buesignin

2. At the top of the page, select OneDrive. Or, select the app launcher , and then select OneDrive.

luncher

The files you upload from any device are right there for you to use.

TIP Your files are private unless you decide to share them. To share files with everyone in your organization, upload or move them to your Shared with Everyone folder. For more about sharing, see Sharing files with others.

3- Saving and opening files
Saving and opening files
You can work with the files you store in OneDrive for Business right from Word, Excel, PowerPoint, and other Office desktop apps. There’s no need to go to your Office 365 site in a browser.

Save a file to OneDrive for Business from an Office desktop app

1. With a document open in an Office desktop app, click File > Save As > OneDrive – The British University in Egypt.

saveas

2. Browse to the file you want to open, and then click Open.

Open an OneDrive for Business file from an Office desktop app

1. In an Office desktop app, click File > Open > OneDrive – The British University in Egypt.

open

4- Syncing your files with your computer
Syncing your files with your computer
Sync OneDrive for Business to your computer, and then get to your files in File Explorer instead of in a web browser. All your changes sync to OneDrive for Business whenever you’re online.

1. At the top of the page, select OneDrive. Or, select the app launcher , and then select OneDrive.

luncher

2. On your OneDrive for Business page, click Sync.

sync

3. At the prompt, click Sync Now to start the sync app.

The app automatically fills out the name and web address of your OneDrive for Business library.

4. Select Sync Now in the app to start syncing.

You can click Show my files in the app to open the synced OneDrive for Business folder in File Explorer. The folder appears in your Windows Favorites as OneDrive for Business or OneDrive – The British University in Egypt.

fav

5- Managing your files in OneDrive for Business
Managing your files in OneDrive for Business
After you sync your OneDrive for Business files with your computer, you can put away your browser and manage your files like other files on your computer. Need to add a file to OneDrive for Business? Just drag it to your OneDrive for Business folder. You move, rename, and delete your files the same way you’re used to, with one important difference: the changes you make to OneDrive for Business files will sync to all your other devices. So if you delete a file here, it’s deleted everywhere.

Copy or move files in OneDrive for Business

1. In File Explorer, select the files you want to copy or move.

2. Right-click the files and drag them to your OneDrive – The British University in Egypt folder or to another location.

move

3. Select Copy here or Move here on the shortcut menu.

Rename a file in OneDrive for Business

1. Right-click the file you want to rename in your OneDrive – The British University in Egypt folder.

2. Select Rename on the shortcut menu.

3. Type the new name for your file.

Delete a file in OneDrive for Business

1. Select the file you want to delete in your OneDrive – The British University in Egypt folder.

2. Press Delete on your keyboard.

TIP Remember, any changes you make to a file in your OneDrive for Business folder apply to all devices, not just to this computer. The changes will sync to all your other devices.

6- Sharing files with others
Sharing files with others

When you store your files in OneDrive for Business, you can share with others from any device by going to your Office 365 site in a browser. Or you can share a Word document, PowerPoint presentation, or Excel spreadsheet right from within Office without even going to Office 365 in a separate window. Whichever way you choose to share Office files, you can work with others at the same time they work on a file and see the changes that other people make as they make them.

Share a file from a site

1. At the top of the page, select OneDrive. Or, select the app launcher , and then select OneDrive.

luncher

2. Select the file you want to share, and then select Share.

share

3. In the Share window, type the name of each person you want to share the file with. As you type each name, suggestions appear that match your contacts. When you see the name you want, select it to add it to the invitation list.

molly

4. Select the permission in the list that you want to grant people.

You can change the permission later for any person.

5. If you want, type a message to send to all the people you’re inviting.

The email message invitees receive will include a link to the shared document.

6. If you don’t want to send an email to invitees, click Show Options, and then clear Send an email invitation.

7. Click Share.

TIP To share files with everyone in your organization, drag the files into your Shared with Everyone folder. Or if you already have the Share window open (as in step 2 above), type Everyone instead of the name of a person.

Share a file from an Office desktop app

1. With the file open in , Word, Excel, PowerPoint, or another Office app, click File > Share > Invite People.

shareoffice

2. Under Invite People, type the name of each person you want to share the file with. As you type each name, suggestions appear that match your contacts. When you see the name you want, select it to add it to the invitation list.

3. Select the permission in the list that you want to grant people.

You can change the permission later for any person.

4. If you want, type a message you want to send to all the people you’re inviting.

The email message invitees receive will include a link to the shared document.

5. Click Share.

Work on files with others at the same time

When you store and share your files in OneDrive for Business, you can work with others at the same and avoid reconciling multiple versions of your files. Work together from either the online or the desktop versions of Word, PowerPoint, or OneNote. For workbooks, use Excel Online. If someone opens the workbook in the Excel desktop application, the workbook can’t be edited in Excel Online until it’s closed again in desktop Excel.

workonline

Here are a few details to keep in mind as you work with others:

· In the desktop programs, co-authoring works best in the most recent version of Office (Mac and Windows), but is also supported in Office 2010.

· There’s no special co-authoring mode and no command to begin working together on a document. Just open the file for editing and start working.

· As you edit, the Office app tells you when other people are working too. In Word, you’ll even see which paragraph they’re working on.

· Updates are handled differently in some programs from others. For example, OneNote notebooks and Excel Online workbooks show updates immediately. In Word documents, save the document to share your updates and to see others’ updates.

Use Clutter to sort low priority messages in Outlook

In Outlook 2013 for Windows, “Clutter” can help you filter low-priority email, saving time for your most important messages. The email server keeps track of the email you read and the ones you don’t. Once you turn it on, Clutter is automatic. As new email comes in, it takes messages you’re most likely to ignore and puts them into the “Clutter” folder. The more you use it, the better it gets. And if you find Clutter isn’t for you, you can turn it off.
Turn Clutter on or off
You need to turn on Clutter in Outlook Web App, so that you can use it both in Outlook Web App and Outlook.

  1. Sign in to Outlook Web App.
    NOTE: You can’t turn Clutter on in the light version of Outlook Web App. You can switch to the full version by navigating to Options > Outlook Web App version and clear the Use the light version of Outlook Web Appcheckbox.
  2. At the top left corner of the page, select the App launcher
    2 icon, and then select Mail.

  3. On the top right corner of the page, go to Settings > Options > Mail > Automatic processing > Clutter.
  4. Choose Separate items identified as Clutter, then Save


You can turn Clutter off anytime by selecting Don’t separate items identified as Clutter.
NOTE: The Clutter folder remains in Outlook after you turn off the Clutter feature.
Help Clutter learn your preferences faster
It might take Clutter a few days to fully adapt to your preference, as the system records your choices and uses the information to identify similar messages in the future. But you can help Clutter learn your choices faster:


  • If you see a low priority email in your Inbox, right-click the message and choose Move to Clutter, or drag the email from your Inbox and drop it into the Clutter folder.

  • If you see a message that was sent to Clutter by mistake, right-click the message and choose Move to inbox, or drag the email from the Clutter folder and drop it in your Inbox.



NOTE: Moving an email in or out of the Clutter folder, from any of your devices, is enough to give the signal to the Clutter system that an item is Clutter or not. For example, if you move an email to the Clutter folder in Outlook desktop, or the Mail app on your phone, the action gets recorded in the Clutter system on all your mail apps. You don’t have to do this individually in each app.
How Clutter filters messages
Clutter and junk email are both filtered out before they reach your Inbox. Junk email is evaluated and filtered first, then Outlook processes the rules (if you have set up any). Next, Clutter analyzes the remaining messages and filters out the types of messages that you usually ignore or don’t respond to, based on your past behavior.
Messages from certain people will never be identified as clutter:

  • You
  • Anyone in your management chain
  • Your direct reports Clutter looks at various aspects of messages to understand what you don’t typically read, for example:
    • The sender Whether you’ve participated in the conversation
    • If you’re the only recipient
    • The importance
    • As your reading habits change, Clutter learns and adapts.

Ahmed Abbas

Head of IT

Mustafa Nagy

Senior System Administrator

Basma Ebeid

Assistant System Administrator

Mohamed ElFayed

Senior IT Specialist

Mostafa Mossad

Senior IT Specialist

Karim Ahmed

IT

Mohammed Salem

IT

Hossam Roshdy

IT

Ahmed Saad

IT

Ahmed Atya

IT

Eslam Mostafa

IT

Mohamed Abdalkader

IT
Staff Members

Ahmed Abbas

Head of IT

Mustafa Nagy

Senior System Administrator

Basma Ebeid

Assistant System Administrator

Mohamed ElFayed

Senior IT Specialist

Mostafa Mossad

Senior IT Specialist

Karim Ahmed

IT

Mohammed Salem

IT

Hossam Roshdy

IT

Ahmed Saad

IT

Ahmed Atya

IT

Eslam Mostafa

IT

Mohamed Abdalkader

IT
Get in touch !
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