About:
The Academic Services department (AS) at BUE;
- Supports the University strategic plan for providing best and high quality administrative support that is efficient, flexible, accessible and responsive to all relevant stakeholders.
- Is the central focus for academic administration in the University.
- Plays an important role in the development, interpretation and application of regulations and other rules, procedures and guidelines.
- Supports students’ academic lifecycle, from enrolment to graduation.
Our Vision:
To be recognised as a major contributor towards institutional success, occupying a distinguished position among other administrative departments in different universities, by assuring the implementation of the Egyptian and UK higher education quality assurance and standards.
Our Mission:
To monitor, evaluate and develop the implementation of robust quality frameworks, regulations systems, policies and procedures at all levels, sectors and areas at BUE which are aligned with the UK quality assurance and standards. Also adhering to the national quality and accreditation requirements and standards, and providing adequate support to students and staff on regulatory and procedural matters.
Our Values:
Providing high quality student-centered service that contributes in enhancing students’ retention, success and progression.
Following collaborative approach while working with stakeholders across the university and other educational partner institutions.
Directing our efforts towards continuous improvement.
Assuring equity, fair treatment and consistency for all students.
Our Stakeholders:
Internal:
University students
Colleagues, both academic and administrative staff
Faculties
Administrative departments.
The office of the University Registrar and Chief Operating Officer
The Student HUB
External
UK Validating universities
The Egyptian Ministry of Higher Education
The Egyptian Supreme Council of Universities
UK Quality Assurance Agency (QAA)
National Authority for Quality Assurance and Accreditation of Education (NAQAAE)
Student’s Services:
Advising students on the University regulations and relevant procedures and answering their queries on relevant matters.
Working on students’ complaints following the agreed procedures.
Maintaining the students’ handbook and academic calendar.
Maintaining the students’ records system (SRS)
Scheduling the end of semester exams and overseeing the examination process following the agreed protocol
Publishing official results and awards to students.
Issuing degree certificates, transcripts and other academic statements.
Coordinating any students’ academic matters with faculties.
How to reach us:
The office is located in building E, at the ground floor
You can also reach us by sending to the following email addresses:
General inquiries: AS@bue.edu.eg
Complaints and academic claims: AS.Claims@bue.edu.eg
Awards and academic statements: AS.Statements@bue.edu.eg
Registry and Students Records: AS.Registry@bue.edu.eg
UK Partnership: AS.Partnership@bue.edu.eg
Or use the Contact Us section available on our page.
- Our Vision
-
Our Vision:
To be recognised as a major contributor towards institutional success, occupying a distinguished position among other administrative departments in different universities, by assuring the implementation of the Egyptian and UK higher education quality assurance and standards.
- Our Mission
-
Our Mission:
To monitor, evaluate and develop the implementation of robust quality frameworks, regulations systems, policies and procedures at all levels, sectors and areas at BUE which are aligned with the UK quality assurance and standards. Also adhering to the national quality and accreditation requirements and standards, and providing adequate support to students and staff on regulatory and procedural matters.
- Our Values
-
Our Values:
Providing high quality student-centered service that contributes in enhancing students’ retention, success and progression.
Following collaborative approach while working with stakeholders across the university and other educational partner institutions.
Directing our efforts towards continuous improvement.
Assuring equity, fair treatment and consistency for all students.
- Our Stakeholders
-
Our Stakeholders:
Internal:
University students
Colleagues, both academic and administrative staff
Faculties
Administrative departments.
The office of the University Registrar and Chief Operating Officer
The Student HUB
External
UK Validating universities
The Egyptian Ministry of Higher Education
The Egyptian Supreme Council of Universities
UK Quality Assurance Agency (QAA)
National Authority for Quality Assurance and Accreditation of Education (NAQAAE)
- Student's Services
-
Student’s Services:
Advising students on the University regulations and relevant procedures and answering their queries on relevant matters.
Working on students’ complaints following the agreed procedures.
Maintaining the students’ handbook and academic calendar.
Maintaining the students’ records system (SRS)
Scheduling the end of semester exams and overseeing the examination process following the agreed protocol
Publishing official results and awards to students.
Issuing degree certificates, transcripts and other academic statements.
Coordinating any students’ academic matters with faculties.
- How to reach us
-
How to reach us:
The office is located in building E, at the ground floor
You can also reach us by sending to the following email addresses:
General inquiries: AS@bue.edu.eg
Complaints and academic claims: AS.Claims@bue.edu.eg
Awards and academic statements: AS.Statements@bue.edu.eg
Registry and Students Records: AS.Registry@bue.edu.eg
UK Partnership: AS.Partnership@bue.edu.eg
Or use the Contact Us section available on our page.
