BAEPS Administrator Soraya Islam
Student Support Officer
Office 204 - Building G

Ms. Soraya is the current student support officer at the Faculty of Business Administration, Economics, and Political Science. She holds a BA in Psychology from the American University in Cairo.


B.A. in Psychology, the American University in Cairo, 1987


  • Coursera Certificate: mind Control: Managing Your Mental Health During COVID-19
  • Coursera Certificate: Business English: Making Presentations
  • Coursera certificate: Managing ADHD, Autism, Learning Disabilities and Concussion in School
  • Coursera certificate: Business English: Planning & Negotiations.
  • Coursera Certificate: “Write Professional Emails in English”.
  • Certificate for: Helping Students Reduce Anxiety During COVID-19 Community Crisis.
  • Certified Chocolatier from Lenotre Paris,2001
  • Attended the Edinburgh Disability Conference 2014.
  • Attended AUC Disability Conference ,2014,2015,2016,2021
  • Attended The Road To Accessibility in Higher Education,2021.
University Groups
To work collaboratively with the Vice Dean in managing the relationship with the students. To follow up on students’ cases, complaints, concerns To assist & follow-up with students with their IPs & Appeals, as well as in leave forms (medical and sport events). To help & support our Special Need’s Students and coordinate with all MLs & TAs & Exam Officers regarding their special arrangements. To organize and follow up on meetings and meeting requests by the parents. To organize and follow up on meetings and requests and inquiries by the students To manage, attend & follow-up on AMC & IP Panels. To monitor student’s attendance. To help/support the Admin Office on all Academic Issues. To assist in the student’s induction program and its organization. To assist in the advising process of the students. To follow up and report to the Vice Dean on students with problems (academic and medical). Follow up on the decisions of the IP committees, the misconduct committees and the appeal committees with the three Departments in the Faculty. Assist in student events and activities and be responsible for the coordination of student sports and social activities in the Faculty. Attend, assist & follow-up on SSLCs. Create & follow-up in close relation with Welfare Counselor on Special Needs Students. Attend open days with prospective students and inform potential students about the Faculty and the three Departments. To assist in the review of the files of transfer students coordinate with student affairs. To assist the Vice Dean in the Examinations process including preparation of examination invigilation timetables and following up on students with special needs/conditions during examinations. Assist the University in Creating a Wellbeing Centre on a University Level. To support the 3 Departments in creating effective videos to help students during Lockdown. Work closely with the Assessment Teams and all Faculty Members. Responsible for the Process of Approval of Mark Changes.
Fields of Interest
Ms. Soraya is passionate about abnormal psychology, child psychology, cooking, crochet, sports, as well as, travelling.